SICOM

Temporary Services Disruption

15 Jan 2026

communiqué
Dear Valued Customer,

Kindly be informed that due to a system upgrade, all customer self-service platforms will be unavailable on 𝐒𝐚𝐭𝐮𝐫𝐝𝐚𝐲 𝟏𝟕 𝐉𝐚𝐧𝐮𝐚𝐫𝐲 𝐚𝐬 𝐟𝐫𝐨𝐦 𝐧𝐨𝐨𝐧 𝐮𝐧𝐭𝐢𝐥 𝐒𝐮𝐧𝐝𝐚𝐲 𝟏𝟖 𝐉𝐚𝐧𝐮𝐚𝐫𝐲 𝐚𝐭 𝟎𝟖𝐡𝟎𝟎 (𝐌𝐑𝐔 𝐓𝐢𝐦𝐞).

The following services will be unavailable during this time:

• Customer Portal

• SICOM Mobile App

• Online Quotation Platforms


We apologise for any inconvenience caused and thank you for your kind understanding.