Update of Travel Assistance Service Provider
Contact Healix Assistance
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04 Jan 2026
update
IMPORTANT UPDATE
We wish to inform you that under our Travel Insurance policies, the 24hrs Emergency Medical Assistance was being provided by Mayday Assistance, until end December 2025.
As from January 2026 onwards, Healix Assistance is now officially providing 24hr Assistance to our Travel policyholders.
For any Emergency Medical Assistance as covered under your Travel Policy, please contact Healix Assistance as below:
Healix Assistance
Emergency Medical Assistance: Telephone 24h - +44 208 057 3933
Medical Emergency Claims: Email: [email protected]
Website: https://healix.com
Note: the Assistance remains for Emergency Medical Treatment for costs which are more than EUR 200 or USD 250 or currency equivalent at the destination(s) you are visiting.
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